All orders ship through USPS First-Class mail/parcel with standard tracking. US orders over $25 ship FREE - no coupon necessary. All other US orders ship for a flat-rate fee of $2.99. Processing time may take 3-5 business days. US shipping may take up to 5 additional business days, depending on location.
International orders over $55 ship FREE! Shipping for all other international orders is calculated based on the USPS shipping rates, which factor in weight and delivery destination. Processing time may take 3-5 business days. International shipping may take up to 20 additional business days, depending on location.
RETURNS & EXCHANGES
Simply put, we want you to be happy. If, for any reason, you are unhappy with your purchase, we’ll gladly exchange the item for a new one or refund you in the form of your original payment. Please email email@example.com within 14 days of receiving your product to begin the process.
If you have questions, comments, or feedback of any kind, please reach out to us via email at firstname.lastname@example.org, or message us through our Facebook or Instagram pages, for a response within 48 hours. Alternatively, you can send any physical mail to HydroBand, P.O. Box 32, Savage, MD 20763.